25 - 26 September 2017
The Address Hotel - Dubai Mall, Dubai, United Arab Emirates

Conference Day Two: Tuesday, 26 September 2017

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8:00 am - 8:45 am Registration, welcome refreshments and networking

8:45 am - 8:50 am Opening remarks from IQPC and introduction to conference Chair

8:50 am - 9:00 am Opening remarks from the conference Chair

Ray Masouleh, Director Loss Prevention,Gulf Marketing Group

Ray Masouleh

Director Loss Prevention
Gulf Marketing Group

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INTEGRATED SURVEILLANCE

9:00 am - 9:30 am Enhancing your in-store experience and security to maximise profits

Jamie Green, Group Loss Prevention Manager,Gourmet Gulf Co.

Balancing the in-store experience with an integrated surveillance system
Discussing the impact of reduced security budgets on the customer experience and managing external threats
How to get your staff to sell more and lose less: Upgrading employees effectively to conduct multiple tasks

Jamie Green

Group Loss Prevention Manager
Gourmet Gulf Co.

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9:30 am - 10:00 am Managing the internal threats to reduce losses and maximising profits

Mohamed Ali, Director of Security,Rotana Hotel Management Corporation PJSC

Background checks: Avoiding internal threats from the beginning
Causes of changing a staff members to become a threat to the business
Identifying different types of internal threats that may affect the organisation
Understand, detect and eliminate threats to reduce risk of losses

Mohamed Ali

Director of Security
Rotana Hotel Management Corporation PJSC

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10:00 am - 10:30 am PANEL DISCUSSION: Getting the best out of your surveillance system to optimise your loss prevention programme

Ray Masouleh, Director Loss Prevention,Gulf Marketing Group Tanweer Ahmad Siddiqui, Loss Prevention Team Leader,Azadea Group Professor Adrian Beck, Department of Criminology,University of Leiceste Colin Stewart, Director of Asset Protection Europe & Middle East,Abercrombie & Fitch

Turning data generated by surveillance systems into actionable intelligence by deploying data analytical software integrated with CCTV systems
Utilising data dashboards to improve decision-making of security teams
Using notifications to effectively combat losses on a real-time basis

Ray Masouleh

Director Loss Prevention
Gulf Marketing Group

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Tanweer Ahmad Siddiqui

Loss Prevention Team Leader
Azadea Group

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Professor Adrian Beck

Department of Criminology
University of Leiceste

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Colin Stewart

Director of Asset Protection Europe & Middle East
Abercrombie & Fitch

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10:30 am - 11:00 am Networking break and refreshment

11:00 am - 11:30 am Deploying CCTV and tagging technologies to prevent shoplifting

Onkar Sawant, Security Manager,Taj Dubai

Discussing the strategic placement of CCTV cameras to detect external theft
Deploying CCTV to gain insights in how employees exploit company procedures, manipulate cash registers and steal goods
Maximising the information from IP cameras systems to evaluate and evolve your security programme

Onkar Sawant

Security Manager
Taj Dubai

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11:30 am - 12:00 pm Monitoring staff to prevent internal loss

Nart Khawaj, Directory of Security,Four Seasons Hotels & Resorts

Discussing the impact of regular training on reducing administrative losses
Reducing staff theft by enhancing your surveillance system
Deploying data analytics to improve the identification of internal losses

Nart Khawaj

Directory of Security
Four Seasons Hotels & Resorts

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DATA PROTECTION & FIRE SAFETY IN LOSS PREVENTION

12:00 pm - 12:30 pm How to proactively manage data fraud in the retail industry

Nayef Trad, Vice President of Information Security, Business Continuity & Risk Management,Al Fardan Group

Reducing internal loss through random inventory checks
Detecting cash register manipulation by utilising data analytics software
Decreasing vendor fraud through proactive security measures

Nayef Trad

Vice President of Information Security, Business Continuity & Risk Management
Al Fardan Group

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12:30 pm - 1:00 pm Session reserved for:

1:00 pm - 2:00 pm Networking lunch break

2:00 pm - 2:30 pm How to amplify risk for the retail environment

Saleem Chaudhry, Regional Loss Prevention Manager,Panda Retail Company – Savola Group, Saudi Arabia

Loss prevention in an organisational context: Policies and targets
Measuring the impact of losses
Responding to the impact of losses and investing in loss prevention technologies

Saleem Chaudhry

Regional Loss Prevention Manager
Panda Retail Company – Savola Group, Saudi Arabia

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2:30 pm - 3:00 pm Using graphical data analytics to create interactive dashboards for enhanced surveillance and ease of supervision

Tapping the right data by using integrated IP surveillance cameras
Utilising dashboards to make it easier for managers to supervise store operations
Creating automated thresholds for alarm notifications for discrepancies

3:00 pm - 3:30 pm Business continuity in retail context: Capabilitybased approach

Amjad Alata, Senior Manager of Security & HSE,Emaar Entertainment

Amjad Alata

Senior Manager of Security & HSE
Emaar Entertainment

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3:30 pm - 3:30 pm Closing remarks from the conference Chair and end of conference day two

The published programme is correct at time of printing. However, given the seniority of our speakers and the nature of their roles, speakers may subsequently substitute or remove themselves from the programme. This is always regrettable, and we will always try to replace the speaker with a speaker with equivalent insight. For the most up-to-date programme, please visit the event website.