25 - 26 September 2017
The Address Hotel - Dubai Mall, Dubai, United Arab Emirates

Conference Day Two: Tuesday, 26 September 2017

8:00 am - 8:45 am Registration, welcome refreshments and networking

8:45 am - 8:50 am Opening remarks from IQPC and introduction to conference Chair

8:50 am - 9:00 am Opening remarks from the conference Chair

Ray Masouleh - Director Loss Prevention, Gulf Marketing Group

Ray Masouleh

Director Loss Prevention
Gulf Marketing Group


9:00 am - 9:30 am Enhancing your in-store experience and security to maximise profits

Jamie Green - Group Loss Prevention Manager, Gourmet Gulf Co.
  • Balancing the in-store experience with an integrated surveillance system
  • Discussing the impact of reduced security budgets on the customer experience and managing external threats
  • How to get your staff to sell more and lose less: Upgrading employees effectively to conduct multiple tasks

Jamie Green

Group Loss Prevention Manager
Gourmet Gulf Co.

9:30 am - 10:00 am Managing the internal threats to reduce losses and maximising profits

Mohamed Ali - Director of Security, Rotana Hotel Management Corporation PJSC
  • Background checks: Avoiding internal threats from the beginning
  • Causes of changing a staff members to become a threat to the business
  • Identifying different types of internal threats that may affect the organisation
  • Understand, detect and eliminate threats to reduce risk of losses

Mohamed Ali

Director of Security
Rotana Hotel Management Corporation PJSC

  • Turning data generated by surveillance systems into actionable intelligence by deploying data analytical software integrated with CCTV systems
  • Utilising data dashboards to improve decision-making of security teams
  • Using notifications to effectively combat losses on a real-time basis

Ray Masouleh

Director Loss Prevention
Gulf Marketing Group

Tanweer Ahmad Siddiqui

Loss Prevention Team Leader
Azadea Group

Professor Adrian Beck

Department of Criminology
University of Leiceste

Colin Stewart

Director of Asset Protection Europe & Middle East
Abercrombie & Fitch

10:30 am - 11:00 am Networking break and refreshment

11:00 am - 11:30 am Deploying CCTV and tagging technologies to prevent shoplifting

Onkar Sawant - Security Manager, Taj Dubai
  • Discussing the strategic placement of CCTV cameras to detect external theft
  • Deploying CCTV to gain insights in how employees exploit company procedures, manipulate cash registers and steal goods
  • Maximising the information from IP cameras systems to evaluate and evolve your security programme

Onkar Sawant

Security Manager
Taj Dubai

11:30 am - 12:00 pm Monitoring staff to prevent internal loss

Nart Khawaj - Directory of Security, Four Seasons Hotels & Resorts
  • Discussing the impact of regular training on reducing administrative losses
  • Reducing staff theft by enhancing your surveillance system
  • Deploying data analytics to improve the identification of internal losses

Nart Khawaj

Directory of Security
Four Seasons Hotels & Resorts


12:00 pm - 12:30 pm How to proactively manage data fraud in the retail industry

Nayef Trad - Vice President of Information Security, Business Continuity & Risk Management, Al Fardan Group
  • Reducing internal loss through random inventory checks
  • Detecting cash register manipulation by utilising data analytics software
  • Decreasing vendor fraud through proactive security measures

Nayef Trad

Vice President of Information Security, Business Continuity & Risk Management
Al Fardan Group

12:30 pm - 1:00 pm Session reserved for:

1:00 pm - 2:00 pm Networking lunch break

  • Loss prevention in an organisational context: Policies and targets
  • Measuring the impact of losses
  • Responding to the impact of losses and investing in loss prevention technologies

Saleem Chaudhry

Regional Loss Prevention Manager
Panda Retail Company – Savola Group, Saudi Arabia

2:30 pm - 3:00 pm Using graphical data analytics to create interactive dashboards for enhanced surveillance and ease of supervision

  • Tapping the right data by using integrated IP surveillance cameras
  • Utilising dashboards to make it easier for managers to supervise store operations
  • Creating automated thresholds for alarm notifications for discrepancies

3:00 pm - 3:30 pm Business continuity in retail context: Capabilitybased approach

Amjad Alata - Senior Manager of Security & HSE, Emaar Entertainment

Amjad Alata

Senior Manager of Security & HSE
Emaar Entertainment

3:30 pm - 3:30 pm Closing remarks from the conference Chair and end of conference day two

The published programme is correct at time of printing. However, given the seniority of our speakers and the nature of their roles, speakers may subsequently substitute or remove themselves from the programme. This is always regrettable, and we will always try to replace the speaker with a speaker with equivalent insight. For the most up-to-date programme, please visit the event website.